Effective performance during a crisis requires the team to apply a range of relatively basic skills in an environment that is rapidly changing, and where there may be too little or too much information.
Most teams fail to apply these basic skills effectively, leading to poor performance.
Why? In most cases, it’s because they’ve never been taught.
During this workshop, participants will learn how to:
Our approach to crisis response has been shaped by spending hundreds of hours in the room with teams during exercises and actual crisis events. We’ve observed where teams have struggled, and have developed techniques and frameworks to help teams perform at high levels.
The workshop concludes with a short hands-on exercise, allowing you to apply the newly acquired skills in a simulated crisis scenario.
This workshop is ideal for members of crisis or incident management teams or those with responsibilities for responding to crisis events within their organisation.
No strict pre-requisites are required for this workshop.
After completing this workshop, consider attending the Practical Crisis Communications workshop to expand your knowledge and skills.
Your instructor for this workshop has 24 years of crisis management experience in a combination of government, corporate and consulting roles. He has conducted more than 120 crisis simulation exercises for global clients in more than 12 countries, allowing him to observe teams in action. In addition, he has supported clients during a broad range of crisis events, including major natural disasters, terrorist attacks, coups and armed conflicts.
He is the author of The Crisis Response Handbook and has published multiple articles on the topic of crisis management.
This workshop can be conducted remotely via video or in-person at your office. To ensure an optimal learning experience, remote sessions have a limit of 8 to 18 participants.
Our informal training format encourages questions and fosters knowledge-sharing among peers.
We offer remote workshops via Zoom or in-person sessions at your office. Detailed instructions for using Zoom will be provided in advance.
The workshop will be delivered in English, and all training materials will also be in English.
No formal assessment is required for this workshop. All participants who attend the full session will receive a certificate of completion.
We offer post-workshop support, such as follow-up consultations or email support, to address any questions or concerns that may arise after the workshop. This additional support can help reinforce the lessons learned and ensure the successful application of workshop concepts in real-life scenarios.
Pricing varies for remote and in-person training. Contact us for an exact quote based on your needs.
Discounts are available for clients booking multiple workshops within a calendar year or scheduling recurring quarterly, half-yearly, or annual workshops for their teams.
To book this workshop for your organization, please register your interest using the button below.
Include the number of participants, preferred date and time, and your desired venue for in-person training.
For online training, we maintain a maximum of 18 participants per workshop to ensure an optimal learning environment.
This workshop has been designed for organisations. If you are interested in participating in our workshops as an individual, please check out our other services at Grey Catalyst.
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