Crisis Management

We can help your organisation to develop its crisis management competencies so that you're ready to respond effectively to major incidents.

Why choose us?

Unwavering support in critical situations

Our team has a unique level of crisis management experience. We have a strong track record in delivering crisis management training and simulation exercises. We've supported well-respected international clients in multiple countries across the region. We've also been at the forefront of responding to some of the region's most critical incidents.

Above all, we can be relied upon to remain calm and collected, and to provide impartial and timely advice.


Build competence

Crisis Response Fundamentals

Learn the fundamentals of crisis response with our engaging and interactive workshop. Build your confidence and develop essential skills for responding to crisis events effectively and efficiently.

2 hours · Learn more

Practical Crisis Communication

Master the art of crisis communication with our interactive and engaging workshop. Develop essential skills to communicate effectively and empathetically during crisis events, ensuring the well-being of your employees and the reputation of your organization.

3 hours · Learn more

Customised training

If you'd like to focus on a specific aspect of crisis management, we can customise a training workshop to meet your requirements.


Build experience

Crisis simulation exercises provide your Crisis Teams with the opportunity to put theory into practice.

We can design and deliver exercises to build the competence of your Crisis Teams to respond to crisis events. Our exercise are highly realistic, providing your Crisis Teams the opportunity to develop skills that are immediately applicable to real-world events.

We have a unique level of experience in designing and delivering crisis simulation exercises. We've conducted over 120 crisis simulation exercises in over a dozen countries.

If you're interested in learning more about our approach to the design and delivery of crisis simulation exercises, we've written a book on the subject (see below).

Contact us now to learn more about how our crisis simulation exercises can improve the capability of your organisation's Crisis Teams.

Crisis Exercise Kits

Do it yourself

Our Crisis Exercise Kits save you the time and effort of having to design your own crisis exercises.

These kits distil 24 years of crisis response and crisis exercise experience into a simple-to-use package. The kits integrate many of the tools and techniques we use when we design and deliver crisis simulation exercises for our clients.

We have the following packs available for purchase now:

  • Terrorist attack
  • Civil unrest
  • Earthquake
  • Flood
  • Missing traveller

Each Crisis Exercise Kit comes with a presentation deck that includes an exercise briefing, six exercise serials, and notes on evaluation and debriefing the team. Alongside the presentation deck we provide a comprehensive set of facilitator notes. This document provides detailed guidance for the facilitator, broken down by serial. We also provide an exercise preparation guide and a team self-evaluation template. In short, everything you need to run a professional exercise.

We can sell the Crisis Exercise Kits individually or as a set of five.

Contact us now for a demonstration of the kits and for current pricing.


Build solid foundations

We can assist you to build a robust crisis response capability. We can guide you in structuring teams, and developing policies and procedures. We can also help you to develop the essential tools necessary to support those procedures.


There when you need us

We can support you during a crisis, leveraging our experience to help you to navigate the crisis and minimise adverse outcomes.

There are several ways we can support you. You can call us for advice over the phone. We can send someone to your office to work directly with your Crisis Team or Executive Team. Alternatively, we can send people to the scene of the incident.

Our team has supported clients during a host of critical incidents, including terrorist attacks in Jakarta in 2003, the Asian Tsunami in 2004, the major earthquake in Nepal in 2015, and terrorist attacks in Colombo in 2019 (amongst others).


Build knowledge


A compendium of 51 articles exploring the topic of crisis management.

USD $9.95

View now

The Contingency Planning Manual for Taiwan

A comprehensive reference for mitigating risks associated with major crisis events in Taiwan, including hostile military action.

USD $128

View now

The Crisis Response Handbook

The comprehensive guide to building resilient organisations, equipping readers with practical tools and techniques for effective crisis response in an unpredictable world.

USD $18.95

View now

The Crisis Simulation Handbook

The Crisis Simulation Handbook explains how to plan, design and deliver world-class crisis simulation exercises.

USD $28.95

View now

View all publications


Applied experience


In 2022, we wrote 51 articles on crisis management. We've compiled these articles into a book, available here.

Dealing with Stress, Anxiety and Burnout as a Crisis Manager

What factors contribute to stress and anxiety for Crisis Managers, and what can team leaders and individuals do to manage stress and anxiety, and reduce the risk of burnout.

20 Nov 2022 · Read now

Characteristics of Effective Crisis Leadership

What are the characteristics of effective crisis leaders, and how can you develop these leaders in your organisation?

16 Oct 2022 · Read now

How to Improve Your Crisis Management Training

Five ways you can improve your crisis management training and provide a better experience anyone attending your training.

01 Mar 2022 · Read now

How to Effectively Conduct Remote Crisis Simulation Exercises

Observations regarding conducting crisis simulation exercises via video conferencing applications.

02 Feb 2021 · Read now

View all essays